BPM
taraneon provides world-class support in helping companies develop the right approach to a systematic management of their business processes.
Our approach to business process management (BPM) is different from the usual process automation solutions. We regard processes as the means to create value for customers. As such, good processes justify the existence of companies while bad and unmanaged processes destroy value through lack of control, oversight and focus by failing to address the needs of customers and losing the balance between changing market requirements and a company’s capabilities.
Our BPM approach is focussed on
- egaining and maintaining control over transparent business processes,
- continuous adjustment of business processes to improve value creation,
- elimination of one-off project based approaches to process improvement without bottom line impact to continuous process improvement.
taraneon provides support in establishing an active process management component to support enterprise strategy and to
improve agility and flexibility based on increased process capabilities.
Issues we address to support process management as a long-term leadership and management strategy include:
- Definition and assignment of roles and tasks to enable process management,
- Questions of how to define and limit areas of process responsibility and accountability,
- Development of skill profiles and accompanying management training (see also our training and coaching services)
- Evaluation and improvement of organizational and technological infrastructure to support BPM
- Methods to evaluate and limit process risks
- Process and enterprise architecture reviews and audits
- Criteria to evaluate and chose process support systems (incl. evaluation processes)
- Market research and analysis
- Definition and implementation of active process and data governance
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