the taraneon drivers
Dr. Norbert Kaiser
has more than 25 years of experience gained in various senior management positions. In industry and consulting. Before co-founding the taraneon Consulting Group he was executive vice president at Deutsche Telekom and held positions as CTO and CMO at mcn telecom. He prides himself on his single-mindedness: Improving customer satisfaction through maximum quality.
Thomas J. Olbrich
has an excellent international reputation as thought-leader and expert on business process management. Prior to co-founding the taraneon Consulting Group, he held positions as managing director of a consulting and market research company, as division director of a global consulting and software company and as head of a research center on CSCW technologies. He is also a regular keynote speaker on organisational and technological aspects of process management issues.